Valley Isle Community Federal Credit Union

Updated Face Mask Policy

Effective 11/23/2020

For the safety of our employees, members, and community, we require everyone in our branch to wear a face mask that complies with CDC guidelines and covers their mouth and nose at all times. 

Children under the age of 5 are exempt.

If you are unable to wear a face mask due to a medical condition/exemption please call the branch during open hours at 808-877-3232 or email [email protected] PRIOR to coming to the branch.  Reasonable accommodations will be made to assist you. 

IMPORANT BRANCH OPERATION UPDATE

The safety, health and well-being of our members, staff and volunteers are a top priority for your credit union.

If you are feeling symptoms such as:

Fever or chills, Cough, Shortness of breath, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or Runny nose, Nausea or Vomiting, Diarrhea, DO NOT ENTER THE BRANCH.  Please enroll in our alternate banking services: Online Banking, Mobile Banking, Bill Pay and Mobile Check Deposit. 

Thank you for your patience and understanding!  

Notice of Change to Funds Availability Policy Effective July 1, 2020

View Notice

Fake Check Scams are on the rise...

Did someone send you a check and ask you to send some money back? Learn More

Economic Impact Payments

Visit the IRS.GOV website to see if you are eligible for economic impact payments, to check on the status of your payment and much more...

COVID-19 Relief Services

• Emergency Relief Loan
• Loan Payment Deferral
• Fee Waivers
• Online Banking
• Mobile Banking 

Please call us at (808) 877-3232 for more details and assistance. 

State of Hawaii - Department of Health 

Stay informed with the COVID-19 LATEST UPDATES

Preparing for Coronavirus (COVID-19)

Your team at Valley Isle Community FCU is closely monitoring the coronavirus (COVID-19) global
pandemic situation. The safety, health and well-being of our members, staff and volunteers are a top
priority for your credit union. As we continue to follow new developments, we will provide important
updates and information related to the coronavirus via our website, online banking services, mobile
app and social media.  Learn More 

Help protect yourself and others from COVID-19 and other illnesses

The safety of our members and staff remains our top priority during these unprecedented times. In an effort to stop the spread of the coronavirus (COVID19) and protect the health and well-being of our members and employees, we are implementing the following measures:

• Social Distancing in Effect

We are limiting the number of members at the teller line by location. Please stand at least 6 feet away from others while in line. Anyone who is not conducting a transaction will not be permitted inside.

• Kahului Br. Maximum of 7

• Lahaina Br. Maximum of 3

• Open Branches

  Kahului Branch: Mon–Fri 8:30am to 4:30pm

  Lahaina Branch: Tuesday, Thursday & Friday 8:30am to 4:30pm (Closed on Mondays & Wednesdays)

• Closed Branches

   Wailuku Branch

   Walmart Branch

Social Distancing Financial Services

The safety and well-being of our members and employees remains top priority for your credit union.  Following the CDC and our local Dept. of Health guidelines to practice social distancing, we would like to highlight our current services below available to you.  Use the services to manage your accounts and access your money without visiting a branch location.

CORONAVIRUS:

A Breeding Ground for Scams

Prepared by John Andrew Singer, retired Senior Attorney, United States
Federal Trade Commission, Bureau of Consumer Protection, March 30, 2020